Orthopedic medical billing, from fracture care to joint replacement

Certified coders, prior authorization and denial follow-up for orthopedic groups that bill surgery, fracture care and in office procedures.

What does an orthopedic billing company do?

An orthopedic billing company codes and bills surgery, fracture care, arthroscopy and in office procedures, then works every denial through to payment. At DrCareMSO, certified coders match each claim to its 90 day global period, separate the visits that are paid from the ones that are included, verify authorization for MRI and joint replacement, and report monthly on the causes of denials.

  • Updated

Where orthopedic claims lose money

Orthopedics mixes major surgery, urgent injury care and in office procedures, and each follows different payer rules. These are the four places we see revenue leave a practice.

  • Fracture claims that do not match the care

    Fracture treatment is billed differently at each stage of healing, and a mismatch between the claim and the chart gets it questioned. We line the claim up with the record at charge entry, so first casts and follow up care are neither billed twice nor missed.

    ADS
  • Arthroscopy claims that get bundled

    Payers combine many procedures done in one joint, so the wrong pick pays less or is denied. Our coders work from the operative note, claim work done in separate areas of the joint, and keep what is already included off the claim.

  • Implants, injections and braces left unbilled

    Implants, injection products and braces each follow their own payer limits, and a missing lot number or unit count can sink the item. We reconcile the invoice, the implant log and the claim before anything is submitted.

  • Authorization, workers compensation and injury cases

    MRI and elective joint replacement often need approval first, and workers compensation and personal injury cases pay on their own rules. We set up each case type on its own track before the first visit.

What we bill in every orthopedic claim

Our coders work from the full range of orthopedic procedures, not a general list. Each family below has its own global period and payer rules, and each rule is checked before a claim goes out.

  1. Joint replacement

    Total and partial hip, knee and shoulder replacement, and revisions.

    • Hip arthroplasty, conversion and revision

    • Knee arthroplasty, partial and total

    • Knee revision and prosthesis removal

    • Total shoulder arthroplasty

  2. Arthroscopy

    Knee and shoulder scopes, where bundling edits are strictest.

    • Knee arthroscopy: diagnostic, meniscus and ligament work

    • Shoulder arthroscopy, including rotator cuff repair

  3. Fracture and dislocation care

    Closed, percutaneous and open treatment, with casting included.

    • Radius and ulna fracture treatment, closed to open

    • Hip fracture treatment

    • Casts, splints and strapping

  4. Injections and office procedures

    Joint injections and aspirations, billed with the product when used.

    • Arthrocentesis, aspiration and joint injection, with or without ultrasound

    • Hyaluronic acid injections, billed by product

  5. Imaging and bracing

    In office x-rays, authorized MRI and durable medical equipment.

    • Knee x-ray by number of views

    • MRI of an upper or lower extremity joint

    • Knee orthoses and braces

Every finger and toe is billed on its own line

Hand and foot procedures are billed digit by digit. When two fingers are treated, each digit goes on its own claim line with the side named, and a line that does not say which digit it covers can be rejected as a copy of the line before it. Pick a digit to see how the claim line is written.

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Tap a digit to see how its claim line is written.

Left hand
1 thumb, 2 index, 3 middle, 4 ring, 5 little
Left foot
1 great, 2 second, 3 third, 4 fourth, 5 fifth
Right hand
1 thumb, 2 index, 3 middle, 4 ring, 5 little
Right foot
1 great, 2 second, 3 third, 4 fourth, 5 fifth

Right hand, index finger

index

Trigger finger release1 unit

Right hand, index finger

Without digit detail

Trigger finger release
Trigger finger release

Reads as a duplicate line

With each digit named

Trigger finger release index
Trigger finger release middle

Each digit is its own line

  • Each digit goes on its own claim line, with one unit.
  • The claim names the hand or foot, the side and the exact digit treated.
  • Payers read two identical lines as a duplicate, so each line has to say which digit it covers.
  • Digit level lines are used only when the procedure describes one digit. A procedure that already covers several digits is billed once.
  • 01

    Right and left side

    The side that was treated is named for paired structures such as the knee, shoulder and hip, so a procedure on the other side is not read as a duplicate.

  • 02

    Bilateral procedures

    When both sides are treated in one session, the claim shows both sides on one line. Payers that pay bilateral work at 150 percent of the fee apply that rule only when the procedure allows it, and some procedures already include both sides.

  • 03

    Fingers and toes

    Each finger and each toe is named on its own line, so a trigger finger release on the index and the middle finger is two separate lines, not one line repeated.

Digit level reporting follows Medicare coding policy for fingers and toes, and bilateral rules come from the CMS bilateral surgery indicator in the Medicare Physician Fee Schedule. The sample procedure is an illustration, not a coding recommendation for a case.

How we run orthopedic RCM

A five step cycle that starts before the case is scheduled and keeps going until the claim is paid. Each step ends with something you can check.

  1. 1

    Verify coverage and authorization rules

    We verify eligibility and look up the plan's rule for the exact procedure and site of service, then request approval for joint replacement and advanced imaging before the case is scheduled.

    What you get: A coverage and approval note on the case before surgery.

  2. 2

    Capture the case at the source

    We work from the operative note, the implant log and the imaging orders, so the side, the procedure and every component are on the charge, not guessed later.

    What you get: A complete charge with side, procedure and implant detail.

  3. 3

    Code with the global period in mind

    A certified coder sets the procedure, the diagnosis and the side, and opens the global period in our tracker.

    What you get: A clean charge, and a dated global period on file.

  4. 4

    Track follow up inside the window

    Postoperative visits are logged at no charge, and any visit that is unrelated, staged or a return to the OR is reviewed before it is billed.

    What you get: A running log of included visits and billable exceptions.

  5. 5

    Submit, work denials and fix the cause

    Claims go out electronically, payments are posted against the expected amount, and each denial is corrected or appealed, then grouped by cause every month.

    What you get: A monthly denial report with the top causes and what changed.

Why orthopedic practices choose DrCareMSO

You run the practice and the cases. We run the claims, and we answer for the result.

  • Certified coders for orthopedic claims

    Your claims are coded by people trained on your specialty, not a general pool.

  • Approvals before the case is scheduled

    Coverage and authorization are checked up front, so surgery and procedures are not held up or denied later.

  • Every denial worked to payment

    We correct, appeal and follow up on each denial, then fix the cause so it does not come back.

  • A monthly report in plain language

    You see what was billed, what was paid and why anything was denied, with no digging through portals.

One orthopedic group, three leaks, fixed

Scenario: an orthopedic group with several surgeons losing revenue to global period, fracture care and arthroscopy denials. This is how the work changed.

Before

  • Postoperative visits were billed inside the global period and denied, or skipped when they were truly separate
  • Fracture claims did not match the stage of care, and cast application was billed on top of the fracture treatment
  • Staff reworked each denial one by one with no record of why it happened

After

  • Every surgery opens a dated global period, and each visit inside it is logged or billed with the right reason
  • The claim is matched to the stage of care at charge entry, and casting is left out of it
  • Denials are grouped by reason every month and the cause is fixed at the source

Orthopedic billing questions

Straight answers on global periods, modifiers, fracture care, authorization and starting out.

30 of 30 questions

A global period is the span after a procedure during which routine follow up is included in the surgeon's payment. Major surgeries such as total knee and hip replacement carry 90 days, and many minor procedures carry 0 or 10 days. Visits inside the window are not billed separately unless they are unrelated and reported with a modifier such as 24. We log included visits with 99024 so none are missed or billed by mistake.

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